Privacy Policy

Tilted Chair Creative LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tiltedchaircreativetx.com (the "Website") or engage with our creative services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

We may collect information about you in a variety of ways. The information we may collect includes personal identification information (name, email address, phone number, company name), business information submitted through contact forms, website usage data collected automatically, device and browser information, and IP addresses.

When you submit a contact form, project inquiry, or any other form on our Website, we collect the information you provide, which may include your name, email address, phone number, company name, website URL, project description, budget information, timeline preferences, and any other information you choose to share. This information is used to respond to your inquiry and provide the requested services.

When you contact us by email, phone, or through our Website, we retain records of that communication, including the content of messages and any information you provide. We use this information to respond to your inquiry, provide services, and maintain records of our business relationship.

In the course of providing creative services, we may collect business information about your company, including but not limited to business goals, target audience information, competitive information, marketing data, and other information relevant to the services we provide. This information is used exclusively for the purpose of providing the requested services and is treated as confidential.

We may automatically collect certain information when you visit our Website, including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and other usage data. This information is used to understand how visitors use our Website and to improve the Website's content and functionality.

We may collect information about the device you use to access our Website, including the device type, operating system, browser type, and unique device identifiers. This information is used to optimize the Website for different devices and to diagnose technical issues.

Our servers automatically record your IP address when you visit our Website. We use IP addresses to help diagnose problems with our servers, administer our Website, analyze trends, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Our Website may use cookies — small data files stored on your device — to enhance your experience, remember your preferences, and collect usage data. You can control cookie settings through your browser settings, though disabling cookies may affect your ability to use certain features of our Website. We do not use cookies to track you across unaffiliated websites for advertising purposes.

We may use third-party analytics services to help us understand how visitors use our Website. These services may collect information about your use of the Website using cookies and similar technologies. The information collected is used to generate reports about Website activity. Analytics providers may process data in accordance with their own privacy policies.

We may use advertising technologies on our Website, including pixels and tracking codes from advertising platforms, to measure the effectiveness of our own marketing efforts and to enable retargeting advertising. You can opt out of interest-based advertising through the Digital Advertising Alliance (DAA) opt-out tool or similar mechanisms.

We use the information we collect to respond to inquiries and provide requested services, communicate with you about your project or inquiry, improve our Website and services, send service-related communications, comply with legal obligations, protect against fraud and unauthorized access, and analyze Website usage and trends. We do not sell your personal information to third parties.

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our Website or providing our services, subject to confidentiality obligations. We may also disclose information as required by law, to protect our rights, or in connection with a business transfer.

We may engage third-party service providers to assist with Website hosting, email delivery, analytics, and other operational functions. These providers have access to your information only as necessary to perform their functions and are contractually obligated to keep it confidential.

Our Website is hosted by a third-party hosting provider. The hosting provider may have access to server logs and other technical information in the ordinary course of providing hosting services. Hosting providers are subject to their own privacy policies and data security practices.

When you submit an inquiry or engage our services, we may communicate with you by email. We will use your email address to respond to your inquiry, provide project updates, and send service-related communications. We will not add you to a marketing mailing list without your consent.

We may send marketing communications to individuals who have expressed interest in our services or who have consented to receive such communications. You may opt out of marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

When we run advertising campaigns on third-party platforms (such as Google or Meta), those platforms may collect information about your interactions with our ads in accordance with their own privacy policies. We encourage you to review the privacy policies of any advertising platforms you interact with.

We may use analytics providers such as Google Analytics to analyze Website traffic and usage. These providers collect information using cookies and similar technologies and process that data in accordance with their own privacy policies. Google Analytics data may be processed in the United States.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any personal information. The inclusion of a link does not imply endorsement of the linked website.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You should not submit highly sensitive personal or financial information through our general contact forms.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, providing services, and complying with legal obligations. When information is no longer needed, we will delete or anonymize it in accordance with our data retention practices.

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a child under 13, please contact us immediately.

You have certain choices regarding your personal information. You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to certain exceptions), and opt out of marketing communications. To exercise these rights, please contact us at contact@tiltedchaircreativetx.com.

You may request access to or correction of your personal information by contacting us at contact@tiltedchaircreativetx.com. We will respond to reasonable requests within a reasonable timeframe. We may need to verify your identity before processing your request.

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. California residents may submit privacy requests by contacting us at contact@tiltedchaircreativetx.com.

We are a Texas-based business and comply with applicable Texas laws regarding the collection and use of personal information. Texas residents may contact us with questions or concerns about our privacy practices at contact@tiltedchaircreativetx.com.

Some browsers include a "Do Not Track" feature that signals websites not to track your online activities. Our Website does not currently respond to Do Not Track signals. We may update this practice as industry standards and legal requirements evolve.

Our Website is operated from the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country. By using our Website, you consent to the transfer of your information to the United States.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our Website following any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Tilted Chair Creative LLC 10117 Willfield Dr Austin, TX 78753 United States Phone: 737-406-8561 Email: contact@tiltedchaircreativetx.com